... is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic ...
... . As a part of the Customer Support Team, you will work closely with our Engineering, Customer Success and Sales departments to ... of experience in a technical customer support service role, within a tech ...
... and product quality to meet customer requirements; verifies customer orders are processed correctlyConfirms special handling orders are expeditedSupports local Customer Service teams, and provides support for other teams when needed ...
... teams to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ...
... training courses Post sales technical support both remote & onsite Post sales technical support remotely Provide service and customer support during field visits or dispatches Support on site installations either in ...
... between our Engineering team and Customer Operations team. You will provide support directly to our customers and also assist other Support team members in solving more ...
... . You will be part of customer-facing organization-Global Technical Support team, responsible for driving world-class customer experience. This role is a ...
... . About the role: As a Support Specialist, you will be responsible for providing exceptional customer support to our users. You will ...
... promote better incident management and customer support Qualifications & Characteristics: • Minimum of 2 years customer-facing technology support experience both over the phone ...
... with mid to long-term customer team Strategic Plans. Bring the ... for development engineers and designers. Support the Annual Operating Plan & Strategic ... relevant experience Deep understanding of customer relations & strong technical expertise in ...