EU Application Support Analyst
... production support for all change.Service Support – support the Service Managers in delivering FNZ services ... RequiredEnglish on at least communicative level.University degree in IT, Finance ...
... production support for all change.Service Support – support the Service Managers in delivering FNZ services ... RequiredEnglish on at least communicative level.University degree in IT, Finance ...
... , manage technical customer issues within Service Level Agreements (SLAs), configure the application ... Cooperate with customers via Jira Service Management remote meetings to solve ... DHCP) Good Linux system administration level skills such as gathering logs, ...
... for a motivated Service Technician to provide the desired level of customer service. Our aim is to provide a successful service that improves customer satisfaction, maximizes ... solutions Preparation of service reports and process documentation Understanding ...
... ) focused on Data as-a-service Infrastructure to join our team. ... and implement more resilient resolutionsDefine Service level Objectives, implement them along with ... experience in troubleshooting as-a-service offerings (SaaS, PaaS, etc.)2+ ...
... . As a service provider for our specialist departments, you will record existing processes, validate them, create specialist concepts and implement them in the system in an optimized manner. You will analyze and rectify errors as 2nd level support and ...
... environment including 2nd and 3rd level ticket processing is your responsibility, ... SQL Server, IIS (Internet Information Service), connection of Active Directory as ... with customers on a technical level as well as a high level of self-motivation and the ...
... : IT support, helpdesk, technical service Place of work: home office** ... already worked in technical service, as a call center agent ( ... command of English (B2 level) is desirable. Your way of ... guarantee the best possible service at your workplace at home. ...
... Android, MacOS, Systemadministration, Ticketsysteme, 2nd-Level-Support, Hardware, iOS, Rechenzentrum, IT- ... our macOS client strategy 2nd level support (by phone, remote and ... good technical understanding, a pronounced service and solution orientation as well ...
... a state-owned real estate service provider, we manage a large ... and monitoring knowledge Personal: High level of technical understanding, discretion, pronounced service orientation, structured, analytical and solution- ...
... Programmiersprachen, IT-Infrastruktur, Python, 2nd-Level-Support, MCSE, Active Directory, Informatik, ... -time - Cologne Your tasks 2nd level support (by phone, remotely and ... good technical understanding, a pronounced service and solution orientation as well ...