... communicating with customers.Support customer retention efforts by providing excellent customer service to exceed customer expectations.Deliver reports and measurements ... and processes surrounding customer support. Advanced knowledge and experience with ...
... . As a part of the Customer Support Team, you will work closely with our Engineering, Customer Success and Sales departments to ... of experience in a technical customer support service role, within a tech ...
... teams to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ... in similar positions Fluency in English (B2, C1 nice to have) ...
... between our Engineering team and Customer Operations team. You will provide support directly to our customers and also assist other Support team members in solving more ... team Language requirement: Fluency in English is a requirement. Located in ...
... Post sales technical support both remote & onsite Post sales technical support remotely Provide service and customer support during field visits or dispatches Support on site installations either in ... Slovak and English fluency WE VALUE: Bachelors degree ...
... . About the role: As a Support Specialist, you will be responsible for providing exceptional customer support to our users. You will ...
... promote better incident management and customer support Qualifications & Characteristics: • Minimum of 2 years customer-facing technology support experience both over the phone ...
... be part of customer-facing organization-Global Technical Support team, responsible for driving world-class customer experience. This role is a ... have worked in customer facing roles during their studies.Advanced level of English, written and spoken, is a ...
... extra vacation, 3 sick days, English courses, team buildings, company breakfast and free drinks.Key ResponsibilitiesDeploy products to customer systems (mostly remotely)Perform cross-product support including complex system recovery.Analyze ...
... measures. Proven ability to analyze support ticket trends and identify areas for process improvements. Fluency in English, with the ability to work ... 7000 PLN). We organize remote English classes and provide access to ...