... and internal teams to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application ... the UMP application as the 2nd line of support Ensure and maintain high satisfaction ...
Jsi náš člověk pokud: Jsi pečlivý, systematický a umíš spolupracovat v týmu Máš alespoň základní znalost SQL Zvládáš komunikovat s okolím v angličtině slovem i písmem Nebojíš se hledat chyby a máš analytické myšlení Orientuješ se v IT a rád se učíš nové vě ...
... role in providing 1st and 2nd 3rd level support for our brand-new Salesforce ... absences, holidays, and public holidays. 2nd 3rd Level Support: Deliver 2nd 3rd level support as needed for ticketing, support cases, and service request resolution. ...
... Services Analysts provide 1st and 2nd level support to clients using Epiq’s proprietary software solutions as well as third-party software applications. Additionally, the Global Support Services team provides internal support to Epiq associates from ...
... will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting ... memberships (if applicable).Career Level - IC2SuiteCloud Technical Support Specialist Do you have experience ...
... . Your Mission: Support channel partners and customers on farm, executing technical support mainly in CZ Republic robotic ... maximize sales opportunities. - Support activity reporting in the CRM ... HQ. - Provide technical Support to Customers outside of CZ ...
... . Your Mission: Support channel partners and customers on farm, executing technical support mainly in CZ Republic robotic ... maximize sales opportunities. - Support activity reporting in the CRM ... HQ. - Provide technical Support to Customers outside of CZ ...
... . Lead efforts to shape the support processes. Conduct post-incident analyses ... , and debugging tools. Knowledge of support processes and ITIL practices. Proven ...
... of achievements Company benefits Career Level - IC2As a Support Engineer, you will be the ... task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting ...
... , Marketing & E-Commerce with product support and other service functions Cascade ... business on customer service and support challenges Oversee the promotion and ...