... of SaaS service delivery, in line with the ... with all Operations teams and managers Gain familiarity with NetSuite solutions and customer needs Interface with Customer Support and other internal teams on customer-facing issues Manage projects addressing ...
... handover of standard tasks to service desk as L1 support and externally provided content management Supports in projects and ensures a smooth takeover into operations Supports development of new proprietary ...
... customer outcomes. You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations ... service regions. In these cases, the ...
... Technical Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximises customer retention, and increases ... on customer service and support challenges Oversee the ...
... safety, efficiency, and sustainability of operations, and hope you consider joining ... value aligning small teams with customer use cases and giving the ... Samsara’s cultural principles (Focus on Customer Success, Build for the Long ...
... is looking for a professional Customer Success Manager fluent in German and English ... or SaaS software). As a Customer Success Manager, you are the most important interface between the customer and the solution. You introduce ...
... with mid to long-term customer team Strategic Plans. Bring the ... Launch Readiness Review activities, anticipates customer needs, and is involved in ... relevant experience Deep understanding of customer relations & strong technical expertise in ...
... of the end-to-end customer experience with Red Hat Managed Cloud Services. Our Cloud Services team provides world-class support service to Red Hat customers and ... cloud partners to jointly solve customer Multi-Cloud issues. Also, you ...
... implementation of tools, systems and service assurance Supports presale activities and translate business requirements into solution design Builds customer simulations in test labs to ...
... all assigned orders Responds to customer or internal inquiries regarding order status, invoices, service contract entitlements etc. Escalates any ... including Word, Excel and Outlook Customer service values orientation. Solid professional work ...