... provide second and third-level support in the customers own ticket system and provide user support for software and hardware queries ... Active Directory. You are communicative, customer and service-oriented and a team player ...
... our Berlin expert in IT support and are fully committed to providing first, second and third level support for our entire IT world. Service desk calls are not just ... characterized by a goal- and customer-oriented way of working, are ...
... two years. YOUR TASKS You support users in Application Support by analyzing the error pattern ... software and software versions and support the IT team with software ... knowledge of a programming language Service customer orientation and problem-solving skills ...
... ) for internal use cases and customer solutionsParticipation in projects provisioning new applications and system environments as cloud services, development of service and support modelsImplementation, operation and life cycle ...
... for the region and maintain customer and supplier relationships You support regional requirements management, which includes ... You have experience in IT service management and ITIL You have ... us: BBT-IT is a service department with around 100 employees ...
... – sharing insight and education to support Tier 1 resolution.• Work closely ... situations, ability to prioritize.✓ Excellent customer service skills and stakeholder management skill ...
... ) for internal use cases and customer solutionsParticipation in projects provisioning new applications and system environments as cloud services, development of service and support modelsImplementation, operation and life cycle ...
... services Creates and maintains internal, service desk and user documentation Supports the standardization of service operation and the handover of standard tasks to service desk as L1 support and externally provided content management ...
ServiceNow Performance Analytics Specialist (Service Level Management) Rate: 120-150 PLN netto+VAT h 100% REMOTE WORK B2B via Experis Description: To identify, evaluate and implement external services and tools to support data validation and cleansing and ...
... strategy consulting to the development, service and support of complex IT infrastructures, we ...