... is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic ...
... and product quality to meet customer requirements; verifies customer orders are processed correctlyConfirms special handling orders are expeditedSupports local Customer Service teams, and provides support for other teams when needed ...
... teams to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ...
... training courses Post sales technical support both remote & onsite Post sales technical support remotely Provide service and customer support during field visits or dispatches Support on site installations either in ...
... us is expertise in technical customer support, and a passion to communicate ... years of professional experience in customer support - ideally with B2B software solutions. ...
... team to maximize sales opportunities. - Support activity reporting in the CRM ... by the HQ. - Provide technical Support to Customers outside of CZ ... practical experience - WIFI systems environment - Customer service orientation - Frontal and on- ...
... team to maximize sales opportunities. - Support activity reporting in the CRM ... by the HQ. - Provide technical Support to Customers outside of CZ ... practical experience - WIFI systems environment - Customer service orientation - Frontal and on- ...
... promote better incident management and customer support Qualifications & Characteristics: • Minimum of 2 years customer-facing technology support experience both over the phone ...
... of the end-to-end customer experience with Red Hat Managed Cloud Services. Our Cloud Services team provides world-class support service to Red Hat customers ...
... resolution falls to sales personnel, customer support reps, or engineers. What will ... party issues.Own and handle customer support requests in accordance with customer service levels, ensure customer service level agreements are met. ...