... following areas: IT Service Excellence: You will implement and ... This includes IT Service Management tools design and implementation (service desks, monitoring, automation tools, and ... Technical knowledge of Service Management Platforms Ability to drive ...
... that the business monitors carrier service levels and reports exceptions. Ensuring ... will support day to day service management, query resolution and management ... sales org., carriers, customers etc.).Service levels within target; on time ...
... calls from purchasing finance customer service in a prompt and professional ...
... clients to ensure excellent customer service Develops an account plan to ...
... clients to ensure excellent customer service Develops an account plan to ...