Network Consulting Engineer
... implementation of tools, systems and service assurance Supports presale activities and translate business requirements into solution design Builds customer simulations in test labs to ...
... implementation of tools, systems and service assurance Supports presale activities and translate business requirements into solution design Builds customer simulations in test labs to ...
... to plan and implement solutions.Service Design and Release Planning: Contribute to service design and develop plans and procedures for feature releases.Stakeholder Cooperation: Engage in close cooperation with customer units, customers, and vendors during ...
... to plan and implement solutions.Service Design and Release Planning: Contribute to service design and develop plans and procedures for feature releases.Stakeholder Cooperation: Engage in close cooperation with customer units, customers, and vendors during ...
... for businesses looking to improve customer service, increase sales, or simply streamline ... hours (we plan to start customer service from 2pm-10pm and expand ...
... organizations overall efficiency, effectiveness, and customer satisfaction.As the CEE P2P SC 2 Service line manager, you will drive ...
... act as an interface between customer service teams, sales engineers and our ... responsible for providing high quality customer service through close collaboration with other ... have a hands-on and customer-focused approach, strong communication and ...
... collaboration with our Global IT Service Desk. If you have a ... of Salesforce Clouds including Sales, Service, Marketing, and Experience Cloud. Proficiency in Salesforce Mobile Apps and Customer Portal. Experience with integrations such ...
... 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ...
... effective process with a self-service approach to enable scaling of ... specialism into Banking as a Service and Embedded Finance. Responsibilities: Oversee ... well as with an international customer base Language requirement: Fluency in ...
... and hands-on experience in Service Level Management , Reporting and Performance ... practices. Hands-on experience on service management tools and technologies. Ability ... and implement strategies to enhance service quality. Documentation: Maintain accurate and ...