Customer service Specialist with German
The Customer service Specialist position covers the functional responsibility for the receive and split requests from multiple channels.Do you have experience with customer care call center or related ...
The Customer service Specialist position covers the functional responsibility for the receive and split requests from multiple channels.Do you have experience with customer care call center or related ...
... and drive the Continual Service Improvement (CSI) as an initiativeAssume ... membersAccountable for development of Service Catalogue and other relevant knowledgebase ... verbal & written communication in English & Czech (Mandatory)Strong presentation skills ...
... collaboration with our Global IT Service Desk. If you have a ... of Salesforce Clouds including Sales, Service, Marketing, and Experience Cloud. Proficiency in Salesforce Mobile Apps and Customer Portal. Experience with integrations such ...
... the project work for the customer.· If needed, you will have a second round with the customer, conducted in English.· After the meeting, we will ... PIM system.Work on ensuring customer centricity by providing a 360- ...
... and hands-on experience in Service Level Management , Reporting and Performance ... practices. Hands-on experience on service management tools and technologies. Ability ... and implement strategies to enhance service quality. Documentation: Maintain accurate and ...
... we strive for as a Customer Solution Architects Team. As a ... Board, Opportunity Review, Request For Service Acceptance). Create necessary collateral (HLD, ... attitude and pro-activeness. Fluent English. Nice to have: Hands-on ...
... practices for Jira, Jira Service Management, & Confluence among internal users. ... ). Strong JQL knowledge. Speak English proficiently. Working knowledge of Agile (Scrum or Kanban) methodologies. Customer service mindset with relationship-building skills. ...
... senior engineers and service delivery managers to deploy in their customer environments. Lead and coordinate change ... lifecycle. Identify Continuous Service Improvement opportunities. Represent Change Requests at Customer CAB meetings. Ensure all team ...
... and the importance of seamless customer service and satisfaction. We roll our ... medical package, group accident insurance, English and Portuguese classes, and Mindgram - ... pipelines You are proficient in English It’s nice if you have: ...
... compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and ... , software application and customer service issues. Must be able to ...