... act as an interface between customer service teams, sales engineers and our ... responsible for providing high quality customer service through close collaboration with other ... have a hands-on and customer-focused approach, strong communication and ...
... for: Analytics QA Engineer with German Job location: Warsaw or remote ... Candidate will work closely with customer, project managers, technical leaders and ... methodology familiarity Knowledge of HP Service Center Experience in working in ...
... collaboration with our Global IT Service Desk. If you have a ... of Salesforce Clouds including Sales, Service, Marketing, and Experience Cloud. Proficiency in Salesforce Mobile Apps and Customer Portal. Experience with integrations such ...
... 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ...
... and hands-on experience in Service Level Management , Reporting and Performance ... practices. Hands-on experience on service management tools and technologies. Ability ... and implement strategies to enhance service quality. Documentation: Maintain accurate and ...
... members and drive the Continual Service Improvement (CSI) as an initiativeAssume ... a team of 25+ Service Desk agents, handle recruiting, productivity ... team membersAccountable for development of Service Catalogue and other relevant knowledgebase ...
... remotely. Your role Provision of customer applications Management of Linux (90 – ... of changes on the respective customer system Processing of incidence cases ... Linux, programming skills in Bash German and English language skills Reliability ...
... written and verbal communication in German (mandatory) and good level of English• Experience background in logistics customer service - will be a plus• Knowledge ... a team• Good communication and customer service skills• Open-mindedness, can do ...
... senior engineers and service delivery managers to deploy in their customer environments. Lead and coordinate change ... lifecycle. Identify Continuous Service Improvement opportunities. Represent Change Requests at Customer CAB meetings. Ensure all team ...
... on enhancing sales performance and customer satisfaction. Main Responsibilities: Spearhead innovation ... departments to define the self-service user experience, support, and monitoring ... to deliver solutions based on customer data and insights Familiarity with ...