... clients, and providing ongoing technical support to drive sales efforts. Additionally, you will play ... a smooth transition from pre-sales to post-sales activities Support pre & post sales issues Work with aligned sales directors as well as Region ...
... role in creating a great support experience for our clients . As ... team. You will provide support directly to our customers and also assist other Support team members in solving more ... as Product, Engineering and Sales teams to answer customer needs ...
... . Lead efforts to shape the support processes. Conduct post-incident analyses ... , and debugging tools. Knowledge of support processes and ITIL practices. Proven ...
... to improve customer service, increase sales, or simply streamline communications. About the role: As a Support Specialist, you will be responsible ... do: Provide world-class technical support to customers via phone, email, ...
... is a highly technical, client support role that requires superior customer service skills. This is not a Desktop Support role. Shift: Sat - Mon - 8: ...
... the 2nd line of support Ensure and maintain high satisfaction ... changes introduced in the support period Work in a single ... 24 7 on-call support duties to handle 1st line ... shape the way we support critical applications for telecommunications companies ...
... innovative solutions for clients. Technical Support : Providing technical support to clients in problem-solving and ensuring high-quality post-sales service. Coordination of Activities : Coordinating ...
... 1st and 2nd 3rd level support for our brand-new Salesforce ... experience with Salesforce administration and support. Strong understanding of Salesforce Clouds including Sales, Service, Marketing, and Experience Cloud. ...
... reporting. Provides security support for business projects delivering new ... cloud security. · Define and support implementation of application security strategy ... prior go-live. · Support delivery teams and architects community ...
... . D365 CRM Developer with L3 Support What you will do: Research, ... -level design document with the support of solution data architects, Create ... demonstrate ability to scale to support large numbers of concurrent Users ...