... SummaryAbout the teamOur global Operations Support team monitors the overall quality of our service. As a part of ... with managing IT operations quality control, process improvement, and compliance. Knowledge of IT service management principles (ITIL) and IT ...
... are looking for an experienced Service Desk Specialist to join our ... all IT related issues and service requests, solving complex inquiries independently ... process improvement and drive efficient operations within the Service Desk team What You Have ...
... for:Responsible for delivering seamless Service Desk operations and meeting all operational SLA’s and KPI’sPerform service management activities including incident, problem, ... members and drive the Continual Service Improvement (CSI) as an initiativeAssume ...
... Country Study Operations Manager (cSOM) is responsible for regional country level activities from study startup through conduct and study close. The cSOM partners with the Global Study Manager, Study Start Up Project Manager, Site Intelligence Lead, Site ...
... and business challenges – ensuring seamless operations that push the boundaries of ... experience in the IT field (Service desks, others)You have a ... passionate about giving excellent customer service.Excellent phone manner and can ...
... and business challenges – ensuring seamless operations that push the boundaries of ... experience in the IT field (Service desks, others)You have a ... passionate about giving excellent customer service.Excellent phone manner and can ...
... , efficiency, and commitment to effective service delivery and responsiveness to the ... ensure that customers receive timely service. Serve as a liaison between ...
... with focus on team work, service excellence and ownership for resolving ... to the business on customer service and support challenges Oversee the ... sales technical support remotely Provide service and customer support during field ...
... a product owner Managing external service providers for extended troubleshooting Designing, ... applications in the area of service management and ticket systems is ...
... Project Managers roles and lead the whole planning and development ... to work autonomously and lead the whole development process, from ... not just a product or service but a community-driven movement united by a shared vision of online freedom. Our ...