... .As a full-service, data-driven customer experience transformation, we partner with ... strong understanding of service delivery and day to day ... from HR Shared Service Center area Excellent customer service skills and stakeholder management skillset, ...
... 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ...
... collaboration with our Global IT Service Desk. If you have a ... of Salesforce Clouds including Sales, Service, Marketing, and Experience Cloud. Proficiency in Salesforce Mobile Apps and Customer Portal. Experience with integrations such ...
... are looking for a motivated Service Technician to provide the desired level of customer service. Our aim is to provide a successful service that improves customer satisfaction, maximizes customer retention, and increases profitability. JOB ...
... software demonstrations) together with experienced service specialists Documentation of customer activities in CRM and MS ... written communication skills Independent and customer-oriented way of working with a service mentality Openness and hands-on ...
... ) Knowledge of the service catalog and the concluded service level agreements Extensive knowledge of ... a high degree of customer and service orientation. We also expect conceptual ... you integration into a customer and service-oriented team, a challenging and ...
... a part of a Global Customer Projects Operations Project Operational Support ... have them signed by the customer or his on-site representative ... Collect from all involved parties (Customer, supplier, sub-contractors etc.) all ...
... practical experience in projects and customer service is desirableCitrix Virtual Apps and ...
... and hands-on experience in Service Level Management , Reporting and Performance ... practices. Hands-on experience on service management tools and technologies. Ability ... and implement strategies to enhance service quality. Documentation: Maintain accurate and ...
... Team.Own the customer experienceOffer customers a value-added experience with premier customer service through relationship and swift identification ... management and customersDemonstrates strong customer service and communication skillsBenefits 5 weeks ...