... , and ensuring alignment with global service standards. SLA and KPI Management Continuously track and monitor service performance to ensure compliance with ... left unresolved. Global Ticketing System Management Manage both the client’s and ...
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... methodologies -Problem-Solving -Master data management -Risk management and mitigation -10 yrs of ... methodologies -Problem-Solving -Master data management -Risk management and mitigation -10 yrs of ...
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... methodologies -Problem-Solving -Master data management -Risk management and mitigation -10 yrs of ... methodologies -Problem-Solving -Master data management -Risk management and mitigation -10 yrs of ...
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... towards achieving common goals. - Project Management: Proficient in project management methodologies and tools, with experience ... methodologies -Problem-Solving -Master data management -Risk management and mitigation -10 yrs of ...
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... of digital tools to improve service delivery, reporting, and project management efficiency. • Promote the use of ...
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... -centric way. This includes IT Service Management tools design and implementation (service desks, monitoring, automation tools, and ... in ITSM Technical knowledge of Service Management Platforms Ability to drive C- ...
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... success. Responsibilities: Data Quality Management : Defining, implementing and maintaining data ... knowledge of data quality management and metrics within Microsoft Dynamics ... certifications in data quality management, data migration, or Microsoft Dynamics ...
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... input on testability. Quality Assurance Management: Work with the QA team ... experience in testing and environment management for Dynamics 365 CRM . Proven ... : Proficiency in test planning, defect management, and quality assurance processes within ...
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... needs, including demand management, project and portfolio management, application portfolio management, and financial planning. Development of ... in Strategic Portfolio Management (SPM) is a plus Project management skills Advanced communication skills, and ...
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... Point of contact for Facility Management and suppliers Accepting and sending ... all related documents to office management and projects clients Keep updated ... and relationship-building skills Time management and organisational skills to work ...
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