2nd Line Support Engineer
... 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ...
Pozice customer service supervisor v obci Ostrava. Vyhledáno 392 nových nabídek v této lokalitě.
ServiceNow Performance Analytics Specialist
... and hands-on experience in Service Level Management , Reporting and Performance ... practices. Hands-on experience on service management tools and technologies. Ability ... and implement strategies to enhance service quality. Documentation: Maintain accurate and ...
Customer service Specialist with German
The Customer service Specialist position covers the functional responsibility for the receive and split requests from multiple channels.Do you have experience with customer care call center ... :•Dealing with customer requests•Direct answers or forwarding ...
Service Desk Line Manager
... members and drive the Continual Service Improvement (CSI) as an initiativeAssume ... a team of 25+ Service Desk agents, handle recruiting, productivity ... team membersAccountable for development of Service Catalogue and other relevant knowledgebase ...
Solution Expert with German and English
... provide support to Diebold Nixdorf Service Operations and local service Partners. As part of this ... windows Experience in administration of customer IT infrastructure Understanding of Service Desk (area) general processes We ...
Change Manager
... senior engineers and service delivery managers to deploy in their customer environments. Lead and coordinate change ... lifecycle. Identify Continuous Service Improvement opportunities. Represent Change Requests at Customer CAB meetings. Ensure all team ...
Senior Product Owner MS Dynamics 365
... on enhancing sales performance and customer satisfaction. Main Responsibilities: Spearhead innovation ... departments to define the self-service user experience, support, and monitoring ... to deliver solutions based on customer data and insights Familiarity with ...
IAM Platform Operations Analyst
... services according to our internal service management procedures which are based ... Azure and AWS Follows internal service management procedures as well as ... least privilege Works with IT service providers, currently operating AD, ADFS, ...
Senior Atlassian Administrator - Jira & Confluence
... practices for Jira, Jira Service Management, & Confluence among internal users. ... working supporting Jira, Jira Service Management & Confluence at the administrative ... Scrum or Kanban) methodologies. Customer service mindset with relationship-building skills. ...
Contract Administration Specialist with Dutch
... .You will review newly concluded service contracts and enter them into the SAP ERP system.You will process customer orders via SAP and our ... in the commercial processing of customer contracts and have a good ...