Network Consulting Engineer
... implementation of tools, systems and service assurance Supports presale activities and translate business requirements into solution design Builds customer simulations in test labs to ...
... implementation of tools, systems and service assurance Supports presale activities and translate business requirements into solution design Builds customer simulations in test labs to ...
... part of our cohesive Sales & Customer Success team, as the face ... us is expertise in technical customer support, and a passion to ... years of professional experience in customer support - ideally with B2B software ...
... success of sales for Field Service offering Ensuring positive market share development for designated offerings Ensuring customer feedback on offerings are taken ...
... collaboration with our Global IT Service Desk. If you have a ... of Salesforce Clouds including Sales, Service, Marketing, and Experience Cloud. Proficiency in Salesforce Mobile Apps and Customer Portal. Experience with integrations such ...
... 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ...
... effective process with a self-service approach to enable scaling of ... specialism into Banking as a Service and Embedded Finance. Responsibilities: Oversee ... well as with an international customer base Language requirement: Fluency in ...
... and hands-on experience in Service Level Management , Reporting and Performance ... practices. Hands-on experience on service management tools and technologies. Ability ... and implement strategies to enhance service quality. Documentation: Maintain accurate and ...
... provide support to Diebold Nixdorf Service Operations and local service Partners. As part of this ... windows Experience in administration of customer IT infrastructure Understanding of Service Desk (area) general processes We ...
... senior engineers and service delivery managers to deploy in their customer environments. Lead and coordinate change ... lifecycle. Identify Continuous Service Improvement opportunities. Represent Change Requests at Customer CAB meetings. Ensure all team ...
... on enhancing sales performance and customer satisfaction. Main Responsibilities: Spearhead innovation ... departments to define the self-service user experience, support, and monitoring ... to deliver solutions based on customer data and insights Familiarity with ...