... in creating a great support experience for our clients . As ... . You will provide support directly to our customers and also assist other Support team members in solving more ... to business technical support Understanding API architecture Understanding Rest ...
... . Lead efforts to shape the support processes. Conduct post-incident analyses ... , and debugging tools. Knowledge of support processes and ITIL practices. Proven ...
... , Client-Hardware, Active Directory, 1st-Level-Support, Hardware, Microsoft Office 365, Microsoft Azure, Betriebssysteme, IT-Support As an owner-managed family ... remotely as part of 1st level support You support IT users with hardware, operating ...
... do: Provide world-class technical support to customers via phone, email, ... situations. Call center or technical support experience highly desirable. Comfortable working ... at the client service department level. A collaborative and supportive work ...
The ️ Product Support Analyst provides second level support for internal and ... : • Provides product support to internal users and self-service clients • Works closely with level 1 and level 2 support, software engineers, product owners, and ...
... , IT-Infrastruktur, Systemadministration, 2nd-Level-Support, ITIL, MacOS, Rechenzentrum, Hardware, Ticketsysteme, Cloud Computing, Microsoft Windows, iOS, IT-Support, Digitalisierung, IT-Betrieb ... client strategy 2nd level support (by phone, remote and on- ...
IT, IT-Infrastruktur, 2nd-Level-Support, 1st-Level-Support, Backup, Storage, Cloud Computing, Veeam, ... problems and questions in 1st level and sometimes also in 2nd level support according to the rotation principle ...
IT, Systemadministration, Microsoft Dynamics CRM, 2nd-Level-Support, VMware, Active Directory, E-Commerce, SAP, 1st-Level-Support, Hardware, Ticketsysteme, Microsoft Windows, Tablets, ...
... Intelligence, Betriebssysteme, Linux, Anwendungsarchitektur, 2nd-Level-Support, Power BI, Cloud Computing, IBM ... data engineering, DevOps, etc. 2nd level support and competent contact person, taking into account the level of self-service per application ...
... , Matrix42, Betriebssysteme, 2nd-Level-Support, Hardware, PCs IT Administrator Coordinator ( ... troubleshooting (1st and 2nd level support) Support in the implementation of technical projects in the IT environment Support, training and instruction of users ...