2nd-Level-Support, Digitalisierung, HR Software, CRM, Usability, Software as a Service Customer Success Manager (m f d) with focus on onboarding HR software Job description Who we are As an HR software company with a professional start- ...
... communicating with customers.Support customer retention efforts by providing excellent customer service to exceed customer expectations.Deliver reports and measurements ... and processes surrounding customer support. Advanced knowledge and experience with ...
... of experience in a technical customer support service role, within a tech ... for product management, agile and software development practices is a major ...
... identify, improve, and apply software engineering best practices and processes, ... business requirements. Specify non-functional software requirements and analyze all requirements ... . Provide input into system software architecture development by working with ...
... based not only on customer-specific concepts and innovative solutions, but also on the experience and motivation of our employees. We are expanding our team and are looking for in Bensheim Employee 1st & 2nd level support software applications (m f ...
... with the specialists from our specialist teams, you will find solutions for individual requirements. Customer consulting 1st and 2nd level support CRM software Websites IT project organization Training ...
... with the specialists from our specialist teams, you will find solutions for individual requirements. Customer consulting 1st and 2nd level support CRM software Websites IT project organization Training ...
... departments including Client Services, Litigation Support, Software Engineering & QA, Production Services and IT. This is a highly technical, client support role that requires superior customer service skills. This is not ...
... teams to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ... tools Experience in IT monitoring software – admin or user Why work ...
... between our Engineering team and Customer Operations team. You will provide support directly to our customers and also assist other Support team members in solving more ...