Principal Consultant
... and Partners. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that ensure functional and technical ...
... and Partners. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that ensure functional and technical ...
... with customers.Support customer retention efforts by providing excellent customer service to exceed customer expectations.Deliver reports and measurements ... Excellent interpersonal, organizational and customer service skills.Ability to communicate complex ...
... procedures.Responsibilities:Answers initial customer calls and answers routine questionsResponds to customer concerns by following standard scripts ... a timely mannerDemonstrates strong customer service, communication and problem-solving skillsQualifications: ...
... , and stress-resistant with a service-oriented mindset Ability to work ... Take Flight? If youre a customer-service champion with a passion for ...
... , and stress-resistant with a service-oriented mindset Ability to work ... Take Flight? If youre a customer-service champion with a passion for ...
... 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ...
... collaboration with our Global IT Service Desk. If you have a ... of Salesforce Clouds including Sales, Service, Marketing, and Experience Cloud. Proficiency in Salesforce Mobile Apps and Customer Portal. Experience with integrations such ...
... ) Knowledge of the service catalog and the concluded service level agreements Extensive knowledge of ... a high degree of customer and service orientation. We also expect conceptual ... you integration into a customer and service-oriented team, a challenging and ...
... a part of a Global Customer Projects Operations Project Operational Support ... have them signed by the customer or his on-site representative ... Collect from all involved parties (Customer, supplier, sub-contractors etc.) all ...
... effective process with a self-service approach to enable scaling of ... specialism into Banking as a Service and Embedded Finance. Responsibilities: Oversee ... well as with an international customer base Language requirement: Fluency in ...