... teams to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ... in similar positions Fluency in English (B2, C1 nice to have) ...
... between our Engineering team and Customer Operations team. You will provide support directly to our customers and also assist other Support team members in solving more ... team Language requirement: Fluency in English is a requirement. Located in ...
... . About the role: As a Support Specialist, you will be responsible for providing exceptional customer support to our users. You will ...
... promote better incident management and customer support Qualifications & Characteristics: • Minimum of 2 years customer-facing technology support experience both over the phone ...
... measures. Proven ability to analyze support ticket trends and identify areas for process improvements. Fluency in English, with the ability to work ... 7000 PLN). We organize remote English classes and provide access to ...
... leading an IT Operations and Support department, working directly with all ... , Kubernetes, and Terraform; Proficiency in English, spoken and written. Extra consideration ... their best work. We also support professional development and provide regular ...
... of Europe and UAE. As Customer Success Manager you are responsible for our Customers system configuration and ongoing support. You will become an expert ...
... outcomes Drives customer technology transitions, influencing solution architectures and services Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ ...
... for our customers and drive customer interactions by thoughtfully working with ... , drivers connector) Have a strong customer focus and ownership Able to write effective handoffs from shift-to-shift for ongoing support issues Have a willingness to ...
... customers. Provide support to customers experiencing application workflow or technical issues by displaying an in-depth level of understanding of the customers’ clinical workflow. Use troubleshooting techniques to analyze and resolve customer technical ...