Director, GBS Excellence
... Excellence is responsible for the service management of GBS, which encompasses managing ... for this role are; overseeing service management of GBS, including: managing client ...
... Excellence is responsible for the service management of GBS, which encompasses managing ... for this role are; overseeing service management of GBS, including: managing client ...
... + years of experience in IT service management, with at least 2 years in a service desk management role. Strong experience with ITIL ...
... + years of experience in IT service management, with at least 2 years in a service desk management role. Strong experience with ITIL ...
... , and timely service delivery, ultimately boosting client satisfaction.Reporting to the Director of Client Service Management, you’ll collaborate with diverse teams, ... deliver exceptional service. Contract Management: Take ownership of client contracts, ...
... , and timely service delivery, ultimately boosting client satisfaction.Reporting to the Director of Client Service Management, you’ll collaborate with diverse teams, ... deliver exceptional service. Contract Management: Take ownership of client contracts, ...
... with the call desk and management team Ensure all job-related ... , including prompt updates to the service ERP management systems Maintain currency of knowledge ... the future of people flow management. Gunnebo Entrance Control proud to ...
... capital of Munich as IT service area manager in customer management (f m d) Whether Bavarian, ... be to manage the IT service area Stadtkämmerei (KM32) in customer management - in terms of personnel, organization ...
... , assisting with case distribution and management, as well as setting daily ... reporting preferred • Experience using Case Management tools (ideally SFDC, Service Now) • Knowledge of common office ...
... , assisting with case distribution and management, as well as setting daily ... reporting preferred • Experience using Case Management tools (ideally SFDC, Service Now) • Knowledge of common office ...
... on a full-service project or a Project Leader on standalone project.When serving as the Functional Leader, the SSPL will provide leadership, management, general oversight, and direction for ... for the financial management administration of the function-led ...