Technical Support Specialist
Technical Support Specialist (m f d) Location: Poland ... -motivated team player with strong customer service and problem resolution skills To effectively manage a global customer base in different time zones, ...
Technical Support Specialist (m f d) Location: Poland ... -motivated team player with strong customer service and problem resolution skills To effectively manage a global customer base in different time zones, ...
... teams to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application to meet customer business use cases, ensure the ...
... between our Engineering team and Customer Operations team. You will provide support directly to our customers and also assist other Support team members in solving more ...
... promote better incident management and customer support Qualifications & Characteristics: • Minimum of 2 years customer-facing technology support experience both over the phone ...
... to the next level of support personnel Provide accurate information on ... desktop and laptop break fix support We offer Certification and training ...
... . Lead efforts to shape the support processes. Conduct post-incident analyses ... , and debugging tools. Knowledge of support processes and ITIL practices. Proven ...
... outcomes Drives customer technology transitions, influencing solution architectures and services Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ ...
... , ensuring their continuous operation, handling customer relationships, and incidents with precision. ... are looking for: PAM SecOps Specialist Your future role: Assistance with core product support across all environments: Development (DEV), ...
... for our customers and drive customer interactions by thoughtfully working with ... , drivers connector) Have a strong customer focus and ownership Able to write effective handoffs from shift-to-shift for ongoing support issues Have a willingness to ...
... activities. Provide expert level support for SAP BASIS operations, troubleshooting, ... Managed Systems Set up ChaRM support and development CBTA Configuration Synchronization ... Mental health & well-being support Flexible work opportunities – from modern ...